{"id":6119,"date":"2023-10-24T11:54:05","date_gmt":"2023-10-24T15:54:05","guid":{"rendered":"https:\/\/publissoft.dev\/spasante\/?page_id=6119"},"modified":"2023-11-23T09:11:04","modified_gmt":"2023-11-23T14:11:04","slug":"politique-de-retours-et-echanges","status":"publish","type":"page","link":"https:\/\/publissoft.dev\/spasante\/politique-de-retours-et-echanges\/","title":{"rendered":"POLITIQUE DE RETOURS ET \u00c9CHANGES"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Spa Sant\u00e9 le N\u00e9nuphar<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Retours en boutique&nbsp;:&nbsp;<\/strong><\/h2>\n\n\n\n<p>Rapportez la marchandise dans son \u00e9tat d&#8217;origine avec une preuve d&#8217;achat (re\u00e7u) au Spa Sant\u00e9 le N\u00e9nuphar. La marchandise en question doit r\u00e9pondre \u00e0 toutes les conditions d&#8217;admissibilit\u00e9 (voir ci-dessous).<\/p>\n\n\n\n<p>Les \u00e9changes ne peuvent \u00eatre trait\u00e9s sans le re\u00e7u d\u2019origine et doivent respecter toutes les conditions d&#8217;admissibilit\u00e9 d\u00e9crites ci-dessus.&nbsp;<\/p>\n\n\n\n<p>Vous pouvez retourner votre produit et obtenir&nbsp;<strong>a) un cr\u00e9dit r\u00e9utilisable pour de nouveaux achats, b) un produit diff\u00e9rent,<\/strong>&nbsp;ou&nbsp;<strong>c) un remboursement \u00e9mis sur la carte de cr\u00e9dit<\/strong><\/p>\n\n\n\n<p>Veuillez noter que les certificats-cadeaux ne sont pas remboursables.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1 an apr\u00e8s l\u2019achat d\u2019un forfait en certificat cadeau, le forfait devient une valeur mon\u00e9taire.<\/li>\n\n\n\n<li>Les certificats cadeaux ne sont pas remboursables, ils peuvent \u00eatre utilis\u00e9s en valeur mon\u00e9taire pour achat de soins, produits et services.&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Articles non disponibles\u00a0:<\/p>\n\n\n\n<p> Si l\u2019article command\u00e9 est en rupture de stock, notre \u00e9quipe communiquera avec vous.\u00a0<\/p>\n\n\n\n\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conditions d\u2019admissibilit\u00e9\u00a0:<\/strong><\/h2>\n\n\n\n<p>Les conditions d&#8217;admissibilit\u00e9 suivantes doivent \u00eatre respect\u00e9es pour qu&#8217;un article puisse \u00eatre rembours\u00e9 ou \u00e9chang\u00e9 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La commande a \u00e9t\u00e9 pass\u00e9e au cours des 30 derniers jours pour les articles&nbsp;<strong>achet\u00e9s en ligne<\/strong>&nbsp;(cette date se trouve dans votre courriel de confirmation de commande).<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La commande a \u00e9t\u00e9 pass\u00e9e au cours des 15 derniers jours pour les articles&nbsp;<strong>achet\u00e9s en boutique<\/strong>(cette date se trouve sur votre re\u00e7u).<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le produit n\u2019a pas \u00e9t\u00e9 ouvert<\/li>\n\n\n\n<li>Les \u00e9tiquettes de prix d\u2019origine sont toujours attach\u00e9es au produit.<\/li>\n<\/ul>\n\n\n\n<p>Les articles suivants sont des ventes finales :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Articles achet\u00e9s en promotion&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>Articles endommag\u00e9s&nbsp;:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si votre colis est dans une condition inad\u00e9quate, veuillez contacter le service \u00e0 la client\u00e8le par courriel \u00e0&nbsp;<a href=\"mailto:info@lenenuphar.com\">info@lenenuphar.com<\/a>. Il est possible qu\u2019une photo de l\u2019article soit demand\u00e9e.&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Remboursement&nbsp;:<\/strong><\/h2>\n\n\n\n<p>CR\u00c9DIT<\/p>\n\n\n\n<p>Si vous avez fait un achat \u00e0 l\u2019aide d\u2019une carte de cr\u00e9dit, une fois le retour trait\u00e9, veuillez pr\u00e9voir de 3 \u00e0 5 jours ouvrables avant que le remboursement apparaisse sur votre relev\u00e9. Les d\u00e9lais peuvent varier en fonction de votre institution financi\u00e8re.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les retours seront effectu\u00e9s en utilisant la m\u00eame carte de cr\u00e9dit utilis\u00e9e lors de l\u2019achat initial.<\/li>\n<\/ul>\n\n\n\n<p>D\u00c9BIT<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les retours seront g\u00e9r\u00e9s \u00e0 l\u2019interne.&nbsp;<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Spa Sant\u00e9 le N\u00e9nuphar Retours en boutique&nbsp;:&nbsp; Rapportez la marchandise dans son \u00e9tat d&#8217;origine avec une preuve d&#8217;achat (re\u00e7u) au Spa Sant\u00e9 le N\u00e9nuphar. La marchandise en question doit r\u00e9pondre \u00e0 toutes les conditions d&#8217;admissibilit\u00e9 (voir ci-dessous). Les \u00e9changes ne peuvent \u00eatre trait\u00e9s sans le re\u00e7u d\u2019origine et doivent respecter toutes les conditions d&#8217;admissibilit\u00e9 d\u00e9crites &hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":{"0":"post-6119","1":"page","2":"type-page","3":"status-publish","5":"entry"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>POLITIQUE DE RETOURS ET \u00c9CHANGES - Spa Sant\u00e9 Le N\u00e9nuphar<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"POLITIQUE DE RETOURS ET \u00c9CHANGES - Spa Sant\u00e9 Le N\u00e9nuphar\" \/>\n<meta property=\"og:description\" content=\"Spa Sant\u00e9 le N\u00e9nuphar Retours en boutique&nbsp;:&nbsp; Rapportez la marchandise dans son \u00e9tat d&#8217;origine avec une preuve d&#8217;achat (re\u00e7u) au Spa Sant\u00e9 le N\u00e9nuphar. 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